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Buyer Policy Pages

Anjoo Global Market – Buyer Policy

Welcome to Anjoo Global Market! Your satisfaction is our priority. Please read our buyer policy carefully to understand our processes and your responsibilities.

1. Product Authenticity and Description

- All products listed on Anjoo Global Market are described to the best of our knowledge and verified for authenticity.

- Buyers should carefully read product descriptions, images, and reviews to make informed decisions.

2. Payment Process

- Anjoo Global Market uses an escrow payment system for your protection. Payments are held by Anjoo until you confirm receipt and satisfaction with the goods.

- No direct payments to sellers are allowed.

3. Order Confirmation and Shipping

- After you place an order, you will receive an order confirmation via email.

- The seller will process and ship your order within the timeframe specified on the product page.

- Tracking information, if available, will be provided once your order is shipped.

4. Receipt and Inspection of Goods

- Upon receiving your order, inspect the items carefully.

- You must confirm receipt and satisfaction within 5 days of delivery through the Anjoo platform.

- If no confirmation is received within this period, Anjoo will assume acceptance and release payment to the seller.

5. Reporting Issues and Returns

- If you receive damaged or incorrect items, or if the description does not match, report the issue within 5 days using Anjoo’s dispute resolution center.

- Provide clear photos and a detailed description of the issue to facilitate a resolution.

- Follow the return instructions provided by the seller or Anjoo for eligible items.

6. Refunds and Disputes

- Refunds will be processed through the escrow system if the dispute is resolved in your favor.

- The refund will be initiated once the returned item is received and verified by the seller.

- For any unresolved issues, Anjoo's support team will mediate to ensure a fair resolution.

7. Buyer Responsibilities

- Ensure the shipping address and contact information provided are accurate.

- Regularly check your email and Anjoo account for updates and notifications.

- Follow all instructions provided during the order and dispute resolution processes.

8. Privacy Policy

- Anjoo respects your privacy and is committed to protecting your personal information.

- Review our Privacy Policy on https://www.anjoo.com.ng/privacy-policy for details on how we collect, use, and protect your data.

If you have any questions or need assistance, please contact our customer service team at support@anjoo.com.ng.

Thank you for choosing Anjoo Global Market. Happy shopping!

Anjoo Global Market Online Shopping in Nigeria - Best Shopping Site

anjoo.com.ng is Nigeria’s number one online Shopping destination. We pride ourselves in having everything you could possibly need for life and living at the best prices than anywhere else. Our access to Original Equipment Manufacturers and premium sellers gives us a wide range of products at very low prices. Some of our popular categories include electronics, mobile phones, computers, fashion, beauty products, home and kitchen, Building and construction materials and a whole lot more from premium brands. Some of our other categories include Food and drinks, automotive and industrial, books, musical equipment, babies and kids items, sports and fitness, to mention a few. To make your shopping experience swift and memorable, there are also added services like gift vouchers, consumer promotion activities across different categories and bulk purchases with hassle-free delivery. Enjoy free shipping rates for certain products and with the bulk purchase option, you can enjoy low shipping rates, discounted prices and flexible payment. When you shop on our platform, you can pay with your debit card or via Anjoo Global Market Pay, which is a convenient and secured payment solution. Get the best of lifestyle services online. Don't miss out on the biggest sales online which takes place on special dates yearly.

return policy

Support Policy

privacy policy

Anjoo Global Market is a trusted e-commerce platform that caters to the diverse needs of our customers. we have meticulously crafted our site to ensure a smooth and satisfying shopping journey for every user. Shopping at Anjoo Global Market means choosing a platform that values quality, trust, and customer satisfaction. Our commitment to excellence has made us the go-to destination for shoppers looking for variety, reliability, and unbeatable service.